Welcome to The Inn At Fox Hollow Hotel:

It is our sincere pleasure to “welcome” you to Long Island’s Premier Luxury Boutique Hotel.  Our hotel motto, “Where exceptional is the ordinary”, defines our service culture as our Fox Hollow family is dedicated to ensuring every guest visit transcends the ordinary.  As our guest, we encourage you to take full advantage of our extraordinary services & amenities.

Our complimentary amenities include a full American breakfast offering

6:00 A.M. – 9:30 A.M. (weekdays) or 7:00 A.M. – 10:30 A.M. (weekends), as well as our delectable dinner buffet, available Monday thru Thursday evenings from 6:00 P.M. until 7:30 P.M. (excluding holidays).  Complimentary Wi-Fi services & free local phone calls are also available to all of our valued guests.  Our Fitness Center & Business Services station (both located on the First Floor) are available for your convenience 24 hours/day.  Also, our Outdoor Pool & Hot Tub are available from Memorial Day to Labor Day on a complimentary basis as well.

Additional services offered are our 24 hour Suite Shop, Lobby Concierge, Same Day Valet Laundry, Shuttle Service (Monday – Thursday) to any location within a 10 mile radius of the hotel and Banquet & Catering Facilities.  We also offer our Vintage25 Lounge & Wine Bar on our lobby level offering a wide variety of wines & spirits.  In-Room Dining is available 7 days a week for lunch & dinner options.  Volpe restaurant, located in our Fox Hollow Catering Hall next door, features Italian cuisine which can also be experienced through our In-Room Dining Menu.

Whatever your needs are, we will accommodate you.  With all of our exclusive offers, we are committed to creating lifetime guests by delivering world-class service, turning moments into memories.  Warm smiles & attentive service is our policy every day for every guest.  Our passionate & dedicated staff sincerely cares about all of your travel needs & making your stay both comfortable & memorable.

We thank you for choosing The Inn At Fox Hollow for your “home away from home” every time your travels bring you to Long Island.  We look forward to welcoming you & are always…At Your Service.

Sincerely,

Suzanne Francica

General Manager

DIRECTORY OF SERVICES

AIRLINES

American Airlines 1-800-433-7300

Delta Airlines 1-800-221-1212

Jet Blue Airlines 1-800-538-2583

Southwest Airlines 1-800-531-5601

United Airlines 1-800-864-8331

US Airways 1-800-428-4322

BANQUETS AND CATERING..............................................DIAL 8181

The hotel offers banquet and meeting facilities for business meetings or special occasions. Please contact our catering staff for expert assistance.

BELL SERVICE..........................................................................DIAL 0

Our bell staff is available to handle your luggage or answer any questions regarding the local area.

BREAKFAST.............................................................................DIAL 0

We provide a complimentary American breakfast buffet with a selection of hot and cold offerings from 6:00 AM - 9:30 AM Monday - Friday and 7:00 AM - 10:30 AM Saturday & Sunday. Guests not registered will be charged accordingly. Contact Guest Services for details.

CHECK-OUT/CHECK-IN

Check-out time is: 11:00 AM

Check-in time is:    3:00 PM

COFFEE SERVICE

Coffee service is available in the Hearth Room 24/7.

CONCIERGE SERVICES........................................PRESS CONCIERGE

CREDIT CARD INFORMATION

We accept American Express, Visa, Discover, and MasterCard.

DINNER
We offer a complete complimentary dinner buffet with a selection of hot and cold entrees from 6:00 PM - 7:30 PM Monday -Thursday; excluding Friday, Saturday, Sunday, and Holidays.

DRY CLEANING AND LAUNDRY.............................................................DIAL 0

For your convenience, same day service is provided if articles are dropped off at the Guest Services Desk by 8:00 A.M. They will be returned by 6:00 P.M. Service is not available on Saturday, Sunday or Holidays.

EMERGENCY........................................................................................DIAL 0

In the event of an emergency, medical or otherwise, please contact Guest Services for immediate attention.

EXERCISE ROOM

Our exercise room is fully equipped for your fitness needs, open 24/7, suite key is required for access. Located on the Lobby level opposite room 134.

LOUNGE.............................................................................PRESS VINTAGE25
Our hotel lounge, Vintage25, is located adjacent to the Lobby and Hearth Room.  Open nightly for our guests enjoyment. Featuring cuisine, cocktails, beer, and an extensive wine selection.  Food & refreshments can also be ordered to your suite.

MAIL AND MESSAGES Mail and messages may be collected at Guest Services

MEETING ROOMS........................................................................DIAL 8181

We feature over 30,000 square feet of meeting space. To make arrangements, please contact the Director of Sales.

PARKING

Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in the vehicles on the hotel property.

PET POLICY........................................................................................DIAL 0

Pets are permitted, fees apply. Please contact Guest Services for information.

FOR FUTURE RESERVATION NEEDS..............................................DIAL 0

Contact Reservations for assistance.

RESTAURANT..............................................................PRESS RESTAURANT

Our fine-dining Italian restaurant, Volpe, is located adjacent to the hotel at the Fox Hollow Catering facility.  Open for dinner Tuesday - Friday from 5:00 PM - 10:00 PM, Saturday from 5:00 PM - 11:00 PM (closed on Sunday & Monday). Specials and lounge entertainment choices change weekly.

Guests of the Inn at Fox Hollow receive a 10% discount on their dining check at Volpe Restaurant, Blackstone Steakhouse, Insignia Prime Steak & Sushi, Rare650 Prime Steak & Sushi, Opus Mediterranean Restaurant, The Halston American Kitchen & Bar, and One10 Modern Italian Restaurant.  Guests must present their room key at the time of service to receive this exclusive discount.

ROOM SERVICE.....................................................PRESS ROOM SERVICE
Available daily from 12:00 PM - 10:00 PM

SALES OFFICE............................................................................DIAL 8118
For personal assistance in group accommodations, please contact our Director of Sales Department.

SHUTTLE SERVICE.....................................................................DIAL 0
Local Complimentary Shuttle (Monday - Friday) transports guests to locations within a 10-mile radius of the Inn.  Based upon availability.  Please call the front desk for reservations.

SPA................................................................................PRESS CONCIERGE
Guests of the hotel receive a discount at the Eastern Breeze located just minutes from our hotel.  Contact Guest Services for discount details and reservations.

SWIMMING POOL
Our seasonal outdoor heated saltwater swimming pool and spa is open daily Memorial Day thru Labor Day from 8:00 AM - 8:00 PM.  Children under 16 must be accompanied by an adult. No glassware or outside food or beverages are permitted in the pool area. Swim at your own risk as there are no lifeguards on duty.

TELEPHONE SERVICES

Guest Rooms DIAL 8 + Room Number

Local Calls (FREE) DIAL 9 + 1 + Area Code + Number

Long Distance Calls  Billed to Room DIAL 9 + 1 + Area Code + Number

Collect Calls DIAL 9 + 0 + Area Code + Number

Credit Card Calls DIAL 9 + 0 + Area Code + Number + Card Number

WIFI PASSWORD: foxhollow

SAFETY & SECURITY TIPS / PROCEDURES

Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions:

ADMITTANCE

Do not admit persons to your room without first making identification. If there is any doubt about the person’s true identity, please contact Guest Services.

DOUBLE LOCK

Always keep your room double-locked to ensure your privacy.

FIRE SAFETY

Please familiarize yourself with the location of the nearest fire exit stairway.

In the unlikely event of a fire, please move quickly but calmly to the stairs.

Avoid the use of elevators. Report fire or smoke to Guest Services.

When you hear an alarm, act, don’t investigate.

If the fire is in your room, get out and close the door. Once out report the fire. 

If the fire is not in your room, leave if you can.

First, feel your door. If it is cool, open it slowly and go to the nearest exit.

Crawl when there is smoke. Fresh air will be at the floor.

Take your key so you can get back in if you can’t use the exits.

Your room may be the safest place to be.

Seal all cracks with wet towels.

Shut off fans and air conditioners.

Signal at your window. 

KEYS

Safeguard your suite key. Please leave it with Guest Services upon departure. Do not leave it in the room or at the door. Do not give your key to non-registered guests.

SAFE/SAFE DEPOSIT BOXES........................................................................DIAL 0

In-room safes and hotel safe deposit boxes are available for your use. Under state law, the hotel is not responsible for the loss of articles that have been secured properly in these boxes. Contact Guest Services for assistance.

SMOKING POLICY

The Inn is a Non-Smoking Hotel.  Smoking of any kind is prohibited at all times. Smoking / Vaping / Candles will activate the Fire Alarm causing a disturbance to all guests. Smoking in the room is subject to $500 Fee and removal from the Hotel without refund.

NON-PARTY CLAUSE

The Inn has a Non-Party Clause.  No more than 4 Guests are permitted in guest Rooms.  To ensure a pleasurable stay for all hotel guests, no parties, loud disturbances, and/or noise nuisances are permitted on these premises.  Please be considerate to your fellow hotel guests.  Thank you for your cooperation.